Public offer

This agreement between, hereinafter the referred to as the Seller and the service-user of the website, hereinafter referred to as the Customer, is the agency agreement for the order, purchase and delivery of Goods and defines the basic conditions for ordering, purchasing and delivering goods through the website The Buyer, acting in order to purchase the Goods, accepts the terms of this purchase and sales agreement of goods (hereinafter referred to as the Agreement) on the following conditions.


1.1. Public offer (hereinafter referred to as the Offer) is a public offer of the Seller, addressed to an indefinite range of persons, to conclude a purchase and sales agreement of goods by distance means (hereinafter referred to as the Agreement) with the Seller on the terms contained in this Offer, including all Appendices.

1.2. Order is the decision of the Customer to order the goods and its delivery, placed in the online store and / or appointment for the purchase and delivery of goods.


2.1. The information below is an official offer of the online store to any natural person (hereinafter referred to as the Buyer) to conclude the purchase and sales agreement of goods. This agreement is public, that is, according to Article 633 of the Civil Code of Ukraine, its conditions are the same for all buyers.

2.2. According to article 642 of the Civil Code of Ukraine, the fact of placing and confirming the order is the full and unconditional acceptance of the terms of this offer, which confirms the conclusion of the purchase and sales agreement of goods on the conditions proposed below.

2.3. By placing an Order, the Buyer confirms the agreement and unconditional acceptance of the terms of this offer.

2.4. By concluding the Agreement (that is, accepting the terms of this Offer by placing an Order), the Buyer confirms the following:

  • The buyer is fully familiar with, and agreeing with the terms of this offer
  • He / she gives permission for gathering, processing and transfer of personal data on the conditions defined below in the Warning regarding the gathering, processing and transfer of personal data, permission to processing personal data is valid for the entire duration of the Agreement, as well as for an unlimited period after its expiration. In addition, by concluding the Agreement, the Customer confirms that he is notified (without additional notice) of the rights established by the Law of Ukraine “On the Protection of Personal Data”, of the purposes of gathering data, as well as his personal data is transferred to the Seller in order to be able to fulfil the conditions of this Agreement, the possibility of mutual settlements, as well as for receiving invoices, acts and other documents. The Customer also agrees that the Seller has the right to provide access and transfer his personal data to third parties without any additional notifications to the Customer, without changing the purpose of processing personal data. The scope of the Customer’s rights as a subject of personal data in accordance with the Law of Ukraine “On the Protection of Personal Data” is known and understood by him.


3.1. The price for each item of the Goods is indicated on the website of the online store.

3.2. The Seller has the right to unilaterally change the price for any item of the Goods.

3.3. In the event of the price change of the ordered Goods, the Seller undertakes to inform the Buyer about the price change of the Goods.

3.4. The Buyer has the right to confirm or cancel the Order for the purchase of the Goods if the price is changed by the Seller after placing the Order.

3.5. The Seller is not allowed to change the price of the Goods paid by the Buyer.

3.6. The seller indicates the cost of delivery of the Goods on the website of the online store or informs the Buyer when placing an order by the Operator.

3.7. The Buyer’s obligations to pay for the Goods are considered fulfilled from the moment when the Seller receives the funds.

3.8. Payments between the Seller and the Buyer for the Goods are made in the ways indicated on the website of the online store in the “Delivery and Payment” section.


4.1. The order of the Goods is carried out by the Buyer through the online shopping cart of the online store website

4.2. When placing an order on the online store website, the Buyer undertakes to provide the following information:

4.2.1. Surname and name of the Buyer or the person indicated by him (recipient);

4.2.2. The address to which the Goods should be delivered (if delivery to the Buyer’s address);

4.2.3. Email address (optional);

4.2.4. Contact number.

4.3. The name, quantity, article, price of the Goods selected by the Buyer, indicated in the Buyer’s the online shopping cart on the online store website.

4.4. If the Seller needs additional information, he has the right to request it from the Buyer. If the Buyer does not provide the necessary information, the Seller is not responsible for providing a quality service to the Buyer with the purchase of goods from the Internet market.

4.5. When placing an Order through the online shopping cart (paragraph 4.1. of this offer), the Buyer undertakes to provide the information specified in clause 4.2. of this offer.

4.6. After placing the Order through the shopping cart of the website, the data about the Buyer is registered in the Seller’s database.

4.7. The Buyer is responsible for the accuracy of the information provided at the time of placing the Order.

4.8. The agreement of sale and purchase between the Seller and the Buyer by distance means is considered concluded from the moment of electronic placing on the website service of the online store.


5.1. The methods, procedure and terms of goods delivery are indicated on the website in the section “Delivery and payment”. The Buyer agrees on the procedure and conditions for the delivery of the ordered goods with the operator of the Internet market at the time of purchase.

5.2. Delivery of goods is carried out on their own by the employees of the online store in accordance with the delivery conditions, or with the involvement of third parties (carrier).

5.3. Upon receipt of the goods, the Customer must, in the presence of the courier’s representative, check the conformity of the Goods with qualitative and quantitative characteristics (name of the goods, quantity, completeness, expiration date).

Courier delivery is provided by Fed Ex service to the door. The courier accepts an attempt to contact you 2 times, if you do not get in touch, then the parcel is left at the door and in such a way considered delivered.

If the parcel is rejected or impossible to deliver it you after 2 attempts, it will be disposed of at the expense of the buyer.

5.4. The Customer or the Customer’s Representative, upon acceptance of the goods, confirms with his signature on the sales receipt and / or the order for the delivery of goods, that he has no complaints about the quantity, appearance and completeness of the goods.

5.5. In accordance with the legislation of Ukraine and the provisions of the Acts of the Universal Postal Union, the implementation of which is mandatory for all member countries of the UPU, postal operators do not bear any responsibility for the actions and decisions taken by the customs administration when checking international postal items subject to customs control.


6.1. The customer has the right to reject the goods at any time before its transfer, and after the transfer of the goods – in a manner and in terms determined by the Law of Ukraine “On Protection of Consumer Rights”.

In case of rejection of goods by the customer, the cost of disposal of the goods is paid by the customer.

6.2. The return of an excisable product of good quality is possible if its marketable condition, consumer properties, as well as a document confirming the fact of purchase and the conditions for ordering the specified product are preserved.

6.3. The customer does not have the right to reject a good quality product, having individually defined properties, if the specified product can be used exclusively by the Consumer who purchased it, (including non-standard, at the request of the Customer, dimensions, etc.). Confirmation that the product has individually defined properties is the difference in the size of the goods and other characteristics that are indicated in the online store.

6.4. Goods return, in cases prescribed by law and this Agreement that is carried out at the address indicated on the website in the section “Delivery and Payment”.

6.5. If the Buyer rejects a good quality product, the Seller returns money in the amount of the cost of such Goods, with the exception of the seller’s expenses for the delivery of the goods that are returned.

6.6. Refund of the amount specified in paragraph 6.5. is carried out within 7 working days after the store receives the goods.


7.1. The Seller is not liable for damage caused the Buyer as a result of improper use of the Goods previously ordered on the website and purchased from the Seller.

7.2. The Seller is not responsible for the improper, untimely execution of Orders and its obligations in the event that the Buyer provides inaccurate or false information.

7.3. The Seller and the Buyer are responsible for fulfilling their obligations in accordance with the current legislation of Ukraine and the provisions of this Agreement.

7.4. The Seller or the Buyer is exempt from liability for full or partial non-fulfilment their obligations if non-fulfilment is a consequence of force majeure such as: war or military action, earthquake, flood, fire and other natural disasters that arose regardless of the will of the Seller and / or the Buyer after the conclusion of this Agreement. The Party that cannot fulfil its obligations shall immediately notify the other Party thereof.


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